These are the five best and worst GP surgeries in Greenwich for making appointments in 2023 – according to the patients who use them.
The GP Patient Survey for NHS England is an independent survey allowing patients to score their GP practice on several factors, from ease in making an appointment to the level of care they receive.
This year 70,000 responses were received - with 34,500 patients taking part online.
Previously we covered the five best and worst GP surgeries in Greenwich for overall satisfaction rated by patients.
We’ve rounded up the five best and worst GP surgeries in Greenwich for experience of making an appointment according to the 2023 GP Patient Survey for NHS England.
Below is a chart showing how each GP surgery in Greenwich was scored by patients.
These were the ones that made the list:
The five best surgeries for making an appointment
- Mostafa Pms in Plumstead received a 67.44 percent rating.
- Abbey Wood Surgery in Abbey Wood received a 64.47 percent rating.
- Fairfield Pms in Charlton received a 62.67 percent rating.
- Abbeyslade Pms (Dr Chand) in Abbey Wood received a 61.82 percent rating.
- Clover Health Centre in Woolwich received a 60.57 percent rating.
The five worst surgeries for making an appointment
- Glyndon Pms in Plumstead received a 34.05 percent rating.
- Plumstead H/C Pms in Plumstead received a 31.82 percent rating.
- Conway Pms in Plumstead received a 30.19 percent rating .
- Royal Arsenal Medical Centre in Plumstead received a 27.04 percent.
- Everest Health Partnership in Eltham received a 24.87 percent rating.
A spokesperson from the NHS south east London ICB said: "We are working with individual practices in Greenwich to ensure that everyone in the borough can access high quality primary care services when they need them.
"As the NHS continues to recover from the impact of the Covid pandemic, while facing increased demand and recruitment challenges, we are working together to tackle the most common issues raised by patients: getting through to their practice and speedy access to appointments.
"Practices now offer more evening and weekend appointments and we are working with them to improve telephone and online access.
"Practices now also host care coordinators, who, where appropriate, can direct patients to other sources of health advice. Greenwich residents can find out more about these new services and roles in local surgeries at https://selprimarycare.co.uk/
"NHS England has also recently published the health service’s first national workforce plan and a national primary care recovery plan centred on improving access - both backed by major investment."
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