A traffic warden has been sent for “conflict resolution” training after being caught on camera threatening a businessman.
The parking attendant, who works for NCP Services on behalf of Richmond Council, was filmed threatening to hit Dharminder Tucker in a row over a ticket.
Mr Tucker, of Richmond Avenue, Bedfont, was making a delivery and parked his van in Richmond Road, Twickenham.
On his return he found a traffic warden – who are referred to as civil enforcement officers (CEO) by NCP Services – writing him a ticket.
After seeing the inspector had parked on the same double yellow lines, Mr Tucker decided to film the incident on his phone.
The recording shows the attendant saying he would hit him if he did not stop filming.
Mr Tucker said: “He was taking pictures of me so I took pictures of him and he didn’t like it.
“It’s different for me as I’m a man, but what if I was a woman and he threatened to hit me, or if I had my three-year-old boy with me?”
The incident happened on November 12 after Mr Tucker was issued a penalty notice at 6.18pm but it was NPC Services’ attitude, he said, that led him to hand the footage to the Hounslow and Brentford Times.
Mr Tucker added: “A woman from the NCP was straight in my face saying ‘no you provoked him I can clearly see’.
“It’s ridiculous, it’s the same as me saying well you have given me a ticket so I am going to hit you.
“She said I was being loud but that’s ridiculous, it’s because I am right next to the camera while he is standing four feet away.”
Tim Cowen of NCP Services said: “We cannot condone the behaviour of our civil enforcement officer. Incidences of this kind may result in disciplinary action and we began an investigation as soon as the matter was brought to our attention.
“We do believe our CEO was unreasonably provoked and goaded by a member of the public, to the extent that he called for police assistance on his radio.
“A supervisor advised him the correct course of action when being harrassed in this way is simply to leave the area, which he did – unfortunately not before momentarily losing his cool in a manner which, while understandable, is not acceptable by NCP Services staff.
“He is to be sent on a conflict resolution training course, to ensure he is better equipped to deal with difficult situations like this in the future.”
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